Minimum Withdrawal Amounts
Mad Casino applies fixed minimum withdrawal rules across payment categories.
- Minimum withdrawal amount: €100 or currency equivalent
- The minimum applies to bank transfers, e-wallets, and cryptocurrency withdrawals.
Exact values are confirmed inside the cashier before submitting a request.
Withdrawal Limits for Players in Slovenia (EUR)
Withdrawal limits are fixed and apply to all accounts unless adjusted internally.
Mad Casino Withdrawal Limits (EUR)
- Daily withdrawal limit: €1,000 or currency equivalent
- Weekly withdrawal limit: €2,000 or currency equivalent
Only one withdrawal request per payment method is allowed at a time. In most cases, only one withdrawal request can be submitted within a 24 hour period.
Account Verification at Mad Casino
Account verification is mandatory before withdrawals are processed. Verification may also be requested earlier based on account activity, deposit volume, or internal risk checks.
Verification is required when a withdrawal is requested, cumulative deposits exceed €2,000, or when transactions trigger compliance reviews.
Documents That May Be Required
- Government issued photo identification
- Selfie holding the identification document
- Proof of address such as a utility bill or bank statement
- Payment method or source of funds confirmation
- Additional documents if required for compliance
KYC reviews are typically completed within 48 hours after all requested documents are submitted correctly. Withdrawals and certain account functions may be restricted until verification is completed.
Withdrawal Processing Times
Withdrawal processing follows two stages.
- Internal approval: Typically within three banking days
- Payment provider delivery: Depends on the selected method
Delays may occur if verification is incomplete, wagering requirements are still active, public holidays apply, or payment providers require additional checks.
Practical Withdrawal Tips for Players
- Complete verification soon after registration
- Ensure all bonus wagering requirements are fully met
- Use the same method for deposits and withdrawals
- Check daily and weekly limits before requesting larger payouts
Following these steps helps avoid unnecessary payout delays.